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innergE® Nomination Features
innergE® is Hinda’s online
incentive system is designed to manage employee reward and recognition
programs. This simple, flexible system allows a company to award
points for one or more programs and allows the participants to accumulate
points from all programs for greater rewards. Clients use the innergE®
system to manage a variety of programs including years of service,
safety, attendance, referral, and suggestion. Functionality is also
available to allow for “on the spot”/discretionary point
awards as well as an on-line nomination system.
- Points can be automatically
awarded for Years of Service. Employee hire dates can be stored
in the system with the appropriate award points deposited into
the participant’s account on their anniversary date. Program
administrators determine the anniversary increments to be awarded
and the number of points to deposit for the anniversary. E-mail
notifications are sent to participants and supervisors.
- Discretionary points can be
loaded into participant accounts allowing peers to award points
to their peers, or allowing managers to award points to deserving
employees. This “on the spot” award system includes
controls which ensure that participants cannot award more points
than they have available.
- Nomination system allows for
a paper-free nomination and approval process. Employees submit
individual or team nomination for approval. Upon submission, designated
approvers are notified via e-mail, with approval and award process
managed on-line. (Additional charges apply for customization of
this process) *NOMINATION SYSTEM FEATURE*
- Site is logon and password protected.
Each participant has a unique logon. Password can be common for
all participants at start of program. System can force participant
to change password upon initial logon.
- Award points can be given to
participants for initial logon to site. These points are automatically
deposited into participant’s account upon logon. Encourages
participants to visit the site early in the program.
- Participants can be classified
in an unlimited number of categories (i.e., Region, Department,
Direct Report). Classification categories must be determined at
the inception of program. Classifications will be reflected in
all available reports. The system does offer a “direct report”
based hierarchy.
- Upon logon, participants can
see Welcome, Help, Program Rules and General Rules Pages appropriate
for their classification. Program Administrators have the ability
to set-up and edit content pages for every possible classification,
or can leave pages to a default. Pages which are not needed can
be deactivated.
- The “What’s Hot” functionality provides
participants with an enhanced shopping experience. The information in this
section helps participants identify new award choices which have been added
to the assortment, and special seasonal offers. Our “Learn More About” articles
provide detailed information about new products and the latest technologies available.
- Help, Program Rules and General Rules Pages
are displayed as appropriate for each participant classification. Program
Administrators have the ability to set-up and edit content pages for every
possible classification, or can leave pages to a default. Pages which are not
needed can be deactivated.
- The awards catalog is updated
on a daily basis, with obsolete items being removed as we are
notified, and 50-100 new items being added each month. Not possible
with a print catalog!
- Site can feature award assortments
for US, Canadian or European Union participants who are included
in the program. ISO Country Code is loaded as part of the initial
database load, and upon logon, the participant sees the award
options available for them.
- Catalog is easily navigated
with drill-down listings, starting with four major award categories.
Products can also be searched by manufacturer or points.
- A catalog of “Specials”
is included for US participants. Special items are limited inventory
items Hinda offers at fantastic prices. As items are no longer
available they are removed from the site. New items are added
on a monthly basis.
- Value per point can be determined
by the client. This value per point is then reflected throughout
the site.
- Participants can add desired
items to their personal “wish list.” The wish list indicates
the number of points required for each item desired and the current
attainment level. Upon earning enough points for an item on the
wish list, the participant is notified of such via e-mail, including
a link to the program website.
- If 1099 reports are required,
participants can be forced to enter a Social Security Number before
their first order is submitted.
- Participant can store and access
multiple shipping addresses in the checkout portion of the site.
Allows participant easy access to complete shipping information
submitted with previous orders.
- Upon shipment of an order, participants
with e-mail addresses on file are sent a message including shipment
details.
- Shopping cart can remain inactive
until a date requested by the client.
- Client administered quizzes
are available on the system. Quizzes are multiple choice format.
Participants earn points based on their quiz score. Points are
immediately deposited into participant accounts upon completion
of the quiz.
- Client administered surveys
are also available on the system. Survey responses are multiple
choice and open-ended formats. Open-ended responses which are
submitted can be viewed by program administrators. Participants
can earn points based on completion of a survey. Points are immediately
deposited into participant accounts upon completion of the survey.
- Program administrators have
the ability to send messages to participants either in batch to
their external e-mail addresses, or through an internal messaging
system on the site. All participants can be sent the message,
or only select participants.
- E-card functionality is included, allowing
participants to sending personalized, electronic cards to one another. Card
choices include an image and motivational statement, as well as a personalized
greeting from the sender. Recipient receives a links to his e-cards via e-mail.
- Upon deposit of points, e-mail
messages are sent to participants to advise them of the update.
- Access to administrative features
can vary for different program administrators. For example, some
administrators may have full administrative access including the
ability to add participants, add points, edit content and view
reports. Other administrators may be limited to only viewing reports.
- Client administrators have the ability
to upload batch participant and point files using administrative functionality
provided on the site.
- A variety of standard reports
are available to administrators. Most reports can be sorted using
a variety of criteria and downloaded to Excel.
- Site can be customized with
colors requested by the client. (Additional charges apply for
color customization on site)
- Participants can e-mail Hinda’s
customer service group with questions, or the client can specify
another e-mail address where participant inquiries will be received.
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