Our Team

The Best and Brightest

Hinda’s team represents some of the brightest minds in the industry, with a combination of deep expertise and new, innovative ideas.

Executive team members

Mike Donnelly

Michael Donnelly

President

As a 30-year veteran of the incentives, recognition, engagement, and loyalty industries, Mike is responsible for all leadership aspects of Hinda, including sales, marketing, product development, strategic direction, and operations. Mike leads the company’s efforts in helping clients achieve their goals with well-developed solutions and managed programs. He has received numerous industry honors and is actively involved in several industry organizations. Mike joined Hinda as a consultant in 2013 and was named president of Hinda Incentives in 2014.

Favorite thing to do at work: Brainstorm! Innovate! Create! I love idea generation and the creative and strategic planning processes. I love to innovate new and exciting product and service capabilities with my fellow Hinda teammates and our valued partners.

Best advice I was ever given: Came in the form of a quote, "… Leadership is ACTION, not POSITION.”

Theresa Thomas

Theresa Thomas

Vice President, Strategic Solutions

Theresa leads Hinda’s Strategic Solutions team, which is responsible for ongoing development and positioning of the market strategy for both B2C and B2B product and service solutions as well as for successful presentation and implementation of the company’s solution set. She works with Hinda’s partner network and internal resources to develop the most appropriate solution for each client's needs. Theresa joined Hinda in 2006 as a client solutions director and was named vice president of strategic solutions in 2014.

Favorite thing to do at work: I love to spend time with prospects and customers working on a new program design or program enhancements. I’ve been fortunate to work with some of the top companies in the world and to interact with great people along the way.

Best advice I was ever given: “If you have time to lean, you have time to clean.” I often get teased that I love to work — I really love to be productive, practical, and make the most of every day.

Stacey Wilson

Stacey Wilson

Vice President, Business Management

As vice president of business management, Stacey oversees the pricing, data analytics, program management, and customer service operations. Stacey joined Hinda in 1995 as an executive assistant and has worked her way up the ranks, holding positions as program manager, client services manager, director of program operations, and director of business analytics, among others. The wealth of knowledge and broad skill set she’s developed over her 20-year career is an asset to the position and to the company overall.

Favorite thing to do at work: Anything that requires troubleshooting or problem-solving. I love problem-solving anything from an internal process to a great math problem. Digging into processes and trying to determine the “why” or “how” is like solving a fun mystery.  

Best advice I was ever given: “When you lose, don’t lose the lesson.”

Brian Korn

Brian Korn

Director of Software Solutions

Brian leads the charge on implementation and support of all Hinda-created software. This includes client-facing flagship products, internal tools, and applications to support them, as well as any necessary consulting services along the way. With his 15 years of technical experience and 10-plus years of Hinda knowledge — whether it be designing a new solution for a specific client request, answering a simple question, or helping bring another one of our president’s ingenious visions to reality — Brian will see it through from beginning to end!  

Favorite thing to do at work: Thinking of innovative solutions and collaborating with a great team in such a dynamic industry keeps things fun and exciting. Every day is a new puzzle and there is nothing more rewarding than seeing the finished picture once all the pieces come together.

Jacques Villeneuve

Vice President, Finance

Jacques oversees all financial aspects of Hinda, including accounting functions, financial reporting, budgeting, forecasting, and risk/asset management. Jacques also assists or leads in company efforts relating to internal process improvements, implementing and improving internal solutions to enhance client experiences, and evaluation of existing and potential suppliers. Jacques joined Hinda in 2016 and brings with him 18 years of expertise working in finance and accounting (and 6 years prior working in sales/sales support!).

Favorite things to do at work: Rebuffing the “bean counter” stereotype by being the business partner who closely engages all functions to drive profitable growth. 

Best advice I was ever given: Came from the CFO of a previous employer: “Companies that control their balance sheets control their destiny.” While P&L metrics are important, cash remains king and opens up opportunities for a business.


Brad Brettschneider

Brad Brettschneider

Business Development Director

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Brad Brettschneider

Business Development Director

With 30 years of experience in the incentive and recognition industry as a Value Added Reseller (VAR), Brad is comfortable presenting to clients whether in the cubicle of the program administrator, or the board room of the corporate executive. He will always listen first before recommending any solution and believes every client should be very wary of sales consultants who are too eager to make a PowerPoint presentation about their capabilities before they have heard the client’s issues. Brad has been a speaker at many safety conferences, SHRM events, and sales association events.

Favorite thing to do at work: Meet with VARs and clients, listen to their objectives, and present solutions to drive results. I love to give dynamic, eye-opening presentations and think outside the box!

Favorite quote: “This ain’t no dress rehearsal.” Life is to be lived and dived into — don’t look for me to stand back and watch. I will dive in with a "try it, fix it, change it" approach! I would rather try and fail than stand on the sidelines.

Tom Campbell

Tom Campbell

Business Development Director

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Tom Campbell

Business Development Director

As a 30-year industry veteran, Tom has in-depth experience in all three channels of performance improvement — employee engagement, channel programs, and loyalty. He has sold to the Fortune 100, successfully creating programs that provide excellent ROI to client companies. At Hinda, where Tom is the West Coast business development director, he works with Value Added Resellers (VARs) in developing their clients’ businesses in all three channels of performance improvement.

Favorite quote: “Lead, follow, or get out of the way” — Lee Iacocca. I feel working for Hinda provides the opportunity to assist in leading the future of incentives and loyalty.

Favorite thing to do at work: Every day that I assist a VAR and their clients to improve their processes, sell more, or delight their very best customers is the best day ever!

Kate Henehan

Kate Henehan

Account Manager

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Kate Henehan

Account Manager

With 25 years of experience in the incentive and loyalty business, Kate brings a wide breadth of experience to the account management role, including program management, product development, partnership management, merchandising experience, and team building. She brings a strong sense of service to her clients and partners and gets great satisfaction in helping them continually improve their programs to meet their business needs.

Favorite thing to do at work: One of the most fun parts of my job is digging into program data to gain meaningful program insights that enable us to move beyond anecdotal conversations. Understanding the data removes the guesswork from developing strategies that help our clients meet their business objectives. To me, that feels like adding real value to our clients — and that gives me job satisfaction!

Favorite quote: “Tell me what is it you plan to do with your one wild and precious life?” — Mary Oliver

Jim Kilmetis

Jim Kilmetis

Business Development Director

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Jim Kilmetis

Business Development Director

As a 20-year veteran of the incentive, recognition, and engagement industries, Jim is responsible for all Universal Rewards Exchange (URE) sales of Hinda's newly acquired DIY platform for running programs and executing efficient fulfillment. Jim leads the company’s efforts in helping clients achieve their goals with well-developed solutions and managed programs that use the URE. With his extensive experience and knowledge of the needs of industry VARs and vendors, he works to strategize the best solutions for them to achieve their goals and objectives.

Favorite quote: “A man’s character is his fate.” — Heraclitus

Best advice I ever received: Was from my father when he told me that the only thing I will ever really own in this world, that can’t be taken away, is the family name, and that it needs to be honored and cherished by my actions.

Adam Levy

Adam Levy

Account Manager

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Adam Levy

Account Manager

As a key member of Hinda’s account management team, Adam has proven expertise in developing and nurturing customer relationships, effectively communicating business requirements and goals, as well as managing multiple events, projects, and programs concurrently. His Project Management Professional (PMP) certification brings added value to every interaction and as a pivotal member of Hinda’s internal project management team.

Outside of organizing Hinda’s annual bags/corn-hole competition, he’s also known around town as the 13-year event director for a 1,100-person beach ultimate Frisbee event weekend, with proceeds of the event supporting a great Chicago not-for-profit. That’s probably where he learned that preparation is key: Things may go wrong, but how you prepare and calmly handle it is what makes the difference.

Favorite thing to do at work: Problem-solving. His natural curiosity and inquisitiveness, matched with his natural business acumen, helps partners identify problems, goals, and objectives; he’s known for the questions he asks and always wanting to dig deeper.

Favorite quote: As Emmet from “The Lego Movie” said, “Everything is awesome.” I pride myself on making the best of any situation with a glass half-full attitude!

Gregg O’Neill

Gregg O’Neill

Business Development Director

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Gregg O’Neill

Business Development Director

Gregg’s background is in consumer loyalty and promotions, employee engagement, and sales channel incentives. He has deep experience working with numerous vertical markets, including travel and hospitality, manufacturing, and tech, and is recognized as one the leaders in the financial vertical, where he has more than 25 years of experience. He has worked for large companies, startups, and VARs. His role is to create opportunities for our partners, using his vast experience to uncover the most relevant solution in our value chain, driving revenues and wins for his clients.

Favorite quote: “There is no better feeling than ending a call with a client where they comment on how this is exactly what they need and thank us for the great ideas. It’s how we win business and maintain long-term relationships. But we have to be relevant and market innovators as well; that’s what I strive for every day.”

Best moment in the industry: Selling the first loyalty program at my previous employer, which led to the launch of the first full-service loyalty platform provider in the business.

Susan Schierenbeck

Susan Schierenbeck

Client Solutions Director

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Susan Schierenbeck

Client Solutions Director

Susan provides Hinda’s clients with a range of solutions from program strategy design direction through implementation. Her specialty is guiding clients through the big ideas and simplifying and organizing them into actionable plans to drive higher levels of alignment and engagement. She’s an advocate for authenticity and driven to improve business performance by strengthening the interactions between people. Her 20 years of industry experience and engagement focus, combined with her collaborative work style, consistently earn clients’ confidence and respect.

Her areas of focus include employee engagement and recognition, communication strategies, needs assessments, and consulting and facilitation.

Favorite quote: “In the end, it’s not the years in your life that count. It’s the life in your years.” — Abraham Lincoln