4 Tips to Make Every Week Customer Service Week

Mark your calendars! The first week of October is Customer Service Week. This week gives you the perfect opportunity to appreciate your team and their hard work.
5 Tips to Be a Great Remote Manager

Navigating remote work can be a challenge, but did you know a few tweaks to your management style could boost your team’s productivity and enthusiasm? Discover the traits of a great remote manager in this blog post!
The Power of Rewards: Driving Engagement and Loyalty

Keeping your top talent engaged in this highly competitive job market is no easy task. Are your rewards and recognition platforms doing enough? Explore some tips from SHRM to keep your team motivated.
Why Letting Employees Goof Off Boosts Productivity

Employee engagement is trending up — now at its highest level since 2018! But how do we keep the momentum going? Explore the 6 key drivers that can help organizations sustain and grow engagement long-term.
Why Your Business Should Celebrate World Mental Health Day

Are you investing in your employee’s mental health? If not, World Mental Health Day is a great time to start! Prioritizing employee well-being encourages motivation, which makes you money, and retention, which saves you money.
Understanding & Preventing Employee Burnout

Employee burnout is a persisting problem that costs the American economy $500 billion annually. In this blog post we will identify some of the key causes of burnout.
Using Behavioral Economics to Drive Performance & Engagement – Selecting & Presenting Awards

How should you decide which rewards to use and how to use them? This final blog post in the Behavioral Economics series will help you to successfully select and present awards to your employees.
Are You Really a Good Listener?

Think you’re a good listener? You may need to think again. Harvard Business Review has some tips to take your listening style from passive to active.
Using Behavioral Economics to Drive Performance & Engagement – Social Drives

Behavioral science can teach us effective ways to modify employee behavior. One way is to tap into their social drives through incentive and recognition programs. Doing this will give your company a competitive edge and foster higher levels of employee productivity, engagement and retention.
Should Leaders Be Open About Their Flaws?

Do you only project perfection and strength in the workplace? Learn how sharing your flaws can help generate goodwill, trust, and engagement in your employees.